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Frequently Asked Questions

Not necessarily, although it is recommended that at some point in the purchase process, if not before, create one to have all your orders organized in one place.

In addition, you can also keep track of your points balance to be able to redeem them for products.

We do accept VISA, MASTERCARD, and AMERICAN EXPRESS. If you wish, you can also pay with Bizzum or wired transfer.

Currently you can choose to ship by courier UPS, DHL or similar, or come to pick up your products at our offices.

It depends on the selected products and the quantity. At the time of purchase you will be able to see the delivery time. If you still have questions, please contact us, and a member of our Team will help you. 

We accept returns of products that have not been opened and keep their original packaging.

The deadline you have to return your products is 30 calendar days.

From our website you can start the return process.

The shipping costs of the products to our store are at your own expense.



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